Microsoft Teams Integration | Moneypenny

Microsoft Teams Integration

The most cost-effective way to send business calls to your team

Our amazing people transfer customers calling your business through to you and colleagues via Microsoft Teams for seamless connectivity. No additional telephony systems or even Teams Plan licenses required, just your existing software doing more for you.

Trustpilot
The most cost-effective way to send business calls to your team

Microsoft Teams is just one of the many integrations we have available

Helping you bring all of your conversations together

Working seamlessly alongside our call answering support, our cost-saving integration allows us to send people calling your business straight into the platform itself for you to answer in exactly the same way you would a traditional office phone call.

Everything in one place

We’ll send brilliantly handled customer calls to your employees working in a platform they’re already familiar with.

Facilitates hybrid working

Stay connected to customers, no matter if you're in the office, working from home or even out and about using the Teams desktop and mobile app.

No costly budget implications

From just £35 per month for unlimited users, our integration does all the heavy lifting without increasing your Teams subscription.

Real-time availability

Having live visibility of your Teams and out of office statuses means we’ll interrupt you less and deliver a frictionless caller experience.

Call transfer options to suit the way you like to work

Digitally announced transfer
You preview caller details on screen before either accepting or rejecting the call for a super-slick customer journey.
Announced transfer
We brief you verbally before connecting the call so you’re as prepared as possible for the conversation.
Group calling
We ring multiple employees at the same time (e.g. your sales team), with calls connected on a first come, first served basis.

A practical solution for real-world scenarios

Smaller businesses

For close-knit teams who want to continue working collaboratively in one central platform, our integration puts us in your world so we can work around you.

  • tick icon An inclusive fixed monthly fee from just £35 per month
  • tick icon No need to change behaviours
  • tick icon All of your conversations in one convenient place
  • tick icon Tech bringing us closer to your working day
  • tick icon Better caller experience with successful transfers

Larger organisations

For departments tasked with facilitating hybrid working, enjoy greater benefits and cost-efficiencies from aplatform you’re already using.

  • tick icon No costly telephony infrastructure required
  • tick icon Delivers instant hybrid working on a large scale
  • tick icon Central set-up that doesn’t disrupt team activity
  • tick icon Fewer transfer attempts to reduce call durations
  • tick icon Single fixed fee that covers all employees

Integrate your Teams with us today

No. of Employees:

Microsoft Teams integration FAQs

  • Does everyone have to receive Moneypenny calls via Microsoft Teams or can it just be for selected team members?

    We can switch the integration on at an individual level, so some team members can still receive calls from us on their mobile or landline if they prefer. However, we highly recommend rolling this capability out across your entire team as there are huge benefits to be gained by having us transfer calls to you via Microsoft Teams.

  • What is a Microsoft Teams status?

  • How much does the integration cost?

  • What do you need from me to get started?

  • Can I receive Moneypenny calls via Microsoft Teams on my mobile as well as my computer?

  • Does your AI Voice Agent work with Microsft Teams?

We can switch the integration on at an individual level, so some team members can still receive calls from us on their mobile or landline if they prefer. However, we highly recommend rolling this capability out across your entire team as there are huge benefits to be gained by having us transfer calls to you via Microsoft Teams.