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Watch: Legal Takeaways with Third Bounce

In this new series, Bernadette Bennett, Head of Legal Sector for Moneypenny, speaks to influencers in the legal world about how law firms can improve their practices.

This episode sees Alex Barr, Managing Director of Third Bounce, talk about how law firms can increase their profitability. Alex covers tips such as:

Take a good look at pricing. Most law firms don’t have a clear pricing structure – which could be costing them money.

Think of cross-selling and client experience as one. For example, residential lawyers could suggest will-making.

Head-off complaints. According to the Legal Ombudsman, the leading cause of complaints was not the outcome of the case, but how the law firm communicated with the client!

We give you amazing people and technology:

Telephone
Answering

Your own Moneypenny PA to answer calls exactly as if based in your office.

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Live Chat

Amazing people, briefed by you to manage chats whenever you can't.

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Pocket Phone System

All the functions and support of an office phone system, minus the hardware.

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