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Whitepaper: Join the Live Chat revolution

Live Chat is the biggest opportunity to grow your business this year.

Our report outlines the trends surrounding consumer behaviours and expectations in an increasingly ‘always-on’, instant gratification world. Discover the speed at which Live Chat is growing, and how big business has paved the way for smaller businesses to adopt this relatively new channel.

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  • Explore real-life examples of where Live Chat has delivered:
    • Increased website conversion
    • Maximised marketing investment
    • Significantly improved ROI
  • Bust open the many myths surrounding Live Chat, and the reasons the majority of small businesses are still not using it
  • Learn what solutions are out there for small business, and compare a tech-only service with a managed Live Chat solution.
  • Arm yourself with the latest chat lingo, and features.

Download now >    (No contact details required)

How we can help

Moneypenny is the world’s leading outsourced communications provider, delivering Telephone AnsweringLive ChatSwitchboard and multichannel customer services for businesses of all shapes and sizes across all industries.

Find out how we will help your business with a FREE one-week trial. To experience our full service with no set-up costs, no admin charges and no ongoing commitment, call us now on 0333 202 1005.

We give you amazing people and technology:


Your own Moneypenny PA to answer calls exactly as if based in your office.

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Live Chat

Amazing people, briefed by you to manage chats whenever you can't.

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Pocket Phone System

All the functions and support of an office phone system, minus the hardware.

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