Search by keyword, such as: divert, calls, chats …

Innovation at MACH2024 and beyond

MACH is over for another year and anyone in attendance will have come away with some great ideas for the year ahead, and hopefully some positive lead numbers! 

95% of exhibitors generating leads 

Some impressive stats from past events include 95% of exhibitors generating leads, 80% said their profile was raised due to the event, 77% considered they had strengthened client relationships and, with a whopping £180m in deals being kicked off, it’s fair to say the event could be a goldmine for innovation and business for the year ahead.  

Jo Lockwood, our head of Manufacturing and Engineering Sector, represented Moneypenny: “This year’s event was amazing, so many incredible businesses all in one location, and seeing them at their best was brilliant. It was interesting to talk to businesses about how they are managing their enquiries at present, and ask them some questions about futureproofing their solutions”.

Jo also noted that the people who visited the Moneypenny stand had no idea how many calls they were missing.

30% of calls to manufacturers are a new enquiry 

At Moneypenny, we take thousands of calls every day for Manufacturing and Engineering businesses just like yours. Our 2023 Customer Communications Trend Report detailed the latest in how consumers want to contact you, and the headline is; the calls we’re all making now demand more care and attention than ever.  

With team members on the road, or meeting clients, we know it can be difficult to dedicate resources to fielding incoming calls, and that’s where Moneypenny comes in.  

We can help you prioritise the calls you want to take, filter out those you don’t, and take key information on different categories of enquiries. Most importantly, we can get the calls or messages to the right person in your team, wherever they are working.  

Keep the innovation and high lead gen stats lasting all year round with Moneypenny as your secret weapon. Learn more about what we could do for your business, here – Outsourced Multichannel Communications | Moneypenny 

We give you amazing people and technology:


Your own Moneypenny PA to answer calls exactly as if based in your office.

Discover >
Live Chat

Amazing people, briefed by you to manage chats whenever you can't.

Discover >
Pocket Phone System

All the functions and support of an office phone system, minus the hardware.

Discover >