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Thoughts and ideas to make you and your business even more successful.

Moneypenny’s new chairman, Patrick Macdonald, joined us in March 2020 just before the world went i…
15 Jul 2020 An interview with Moneypenny Chairman, Patric…

With the lasting impact of COVID-19, businesses everywhere have had to adapt fast.  From transition…
15 Jul 2020 Staying agile beyond a crisis

If you missed our virtual roundtable on the future of the workplace, don’t fear! You can now w…
10 Jul 2020 Listen again: The future of the workplace
3 Minute Read

Customer service is one of the most vital aspects to the success of any business, and never more so …
09 Jul 2020 Improving customer service through managed li…

Odd times call for tactical measures.  We know that IT teams within the private care sector are bei…
01 Jul 2020 How outsourced communications can lighten the…
3 Minute Read

The volume of phone calls received during the pandemic by UK businesses has surged, as people seek h…
22 Jun 2020 The rise of the phone call during the pandemi…
2 Minute Read

Navigating unprecedented times can be a lonely experience.  While most people have family, friends,…
16 Jun 2020 5 benefits of a business mentor 

Lockdown has seen many businesses scramble to adapt to the new government guidelines and social dist…
16 Jun 2020 Study shows increase in live chat usage durin…

Truly excellent customer service really can be the greatest tool in your marketing arsenal – e…
12 Jun 2020 Make customer service part of your care homes…

Odd times call for tactical measures. We know that IT teams across the housing association sector ar…
10 Jun 2020 How outsourced communications can lighten the…

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10 Jun 2020 Quiz: How recovery-ready is your business?
5 Minute Read

With the nation preparing to restart business, to varying degrees, many business owners are contempl…
09 Jun 2020 Recovering your business during COVID-19

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